
Shopper Data Solutions for CPG Suppliers
Are you an emerging brand selling at Albertsons for the first time and wondering, "What now"?
Are you a long-time Albertsons supplier hitting a sales slump or growth plateau?
Do you want to learn more about your Albertsons customers to inform your brand strategies?
Are you ready to make the switch from intuitive to data-driven decision-making?

The Albertsons' Shopper 360 customer insights platform was designed to help suppliers learn about their customers, optimize their assortment and promotions, and identify insights and opportunities that lead to real sales growth.
Powered by SymphonyAI and its robust AI platforms, Shopper 360 is one of the best ways to immediately start driving value for your brands, category, and Albertsons partners.
Lisa Kinney, Albertsons VP of Customer & Market Intelligence, on the The Power of Customer Data
Why partner with SymphonyAI and Albertsons Shopper 360?
Striving for Data Transparency
The Shopper 360 program arms CPG Partners with the most powerful and robust shopper insights platform available.
Our Shopper Insights tools can help you understand your sales performance, optimize your assortment, deliver effective promotions, and better understand your customers - all while being assisted by some of the most powerful AI models and programs in grocery retail.
These great tools can help suppliers in hundreds of different situations. Still, our primary benefit remains clear - the opportunity to better understand your sales and customers at Albertsons' stores through unprecedented data transparency.
That's why, unlike other data insights platforms, we provide our customers with 100% of our POS sales and household data.

What can I do in Shopper 360?

Sales Performance
Quickly determine item and brand performance, issues, and growth opportunities. Report your successes to Albertsons and watch your sales grow.

Assortment Optimization
Identify the perfect assortment, and model the impact of changes made to the shelf, to drive brand and category growth.

Promotional Optimization
Review past performance, then rinse and repeat high-performing promos. Measure incrementally, switching, competitive conquest, and category expansion.

Understand Your Customer
Identify who is buying your products at Albertsons stores to inform your overall strategy. Implement your learnings into your brand, trade, and shopper marketing plans.
What's new in the Shopper 360 Program?
Meet two of our newest customer insights solutions for Albertsons suppliers; Store Intelligence and CINDE AI!
Break Barriers and "Speak Their Language"

One of the biggest benefits of your Shopper 360 partnership is data transparency.
This becomes most apparent during your interactions with the Albertsons Category Management team.
With a Shopper 360 partnership, you'll be given access to the same tools used by the Albertsons Category Management team for category planning and strategy.
This allows you to track the same KPIs, align on the same goals, and participate in enhanced and efficient merchandising processes while using the same data sources and insights tools.
You'll be amazed at the progress you make when you 'speak the same language' as your Albertsons counterparts.
Build your Shopper 360 capabilities with these solutions.
Gain visibility into Albertsons' fastest-growing channel with access to e-commerce data.
The CINDE Connected Retail Platform
CINDE AI
CINDE automatically highlights key insights while making operational recommendations.
CINDE Copilot
CINDE Copilot is a generative AI conversational chatbot tool that can help you answer your CPG insights-focused questions.
Insights Builder
Quickly discover key insights and monitor performance by merging an easy-to-use user interface, easy scoping, and robust visuals.
Store Intelligence
Store Intelligence allows you to easily monitor real-world shelf conditions at Albertsons to help you improve your overall shelf health.
Additional Shopper 360 Solutions
Assortment Intelligence
Assortment Intelligence models the impact of multiple scenarios in the Assortment Process.
Promotion Evaluate
(One-Sheet) Promotion Evaluate is used to measure the effectiveness of all Albertsons' promotions consistently.
My Household Panel
(One-Sheet) My Household Panel creates reporting based on static and custom buyer groups.
Category Management Suite
Category Management Suite lets you go deeper than ever before with our most robust CCR solution.
Ready to get started?
Contact us today!
Jolene Lema
Vice President, Global CPG Insights Business Development