WEBINAR

The New Rules of Grocery E-Commerce Success

October 15, 2025 • 11am ET

E-commerce is back in growth mode​

With omni-channel shoppers leading the charge and redefining what loyalty looks like. SymphonyAI’s latest research reveals how retailers can capitalize on rising customer acquisition, the explosive value of omnichannel customers, and the surprising surge in small basket shopping.

Join our webinar to learn:

  • How omni-channel shoppers are driving up to 16% higher spending and 3x greater loyalty than in-store-only customers
  • Why small baskets are fueling record sales growth—and how to maximize their potential
  • What’s behind declining purchase frequency, and how smart subscription programs can turn occasional shoppers into loyal regulars
  • Actionable strategies to target high-potential in-store customers and unlock new incremental sales

Get proven, data-driven recommendations from our shopper insights experts, and see how leading retailers are transforming challenges into growth opportunities. All attendees will receive a copy of the SymphonyAI 2025 omnichannel insights report.

 

Don’t miss the playbook for your next wave of e-commerce growth. Register today!

Register for The New Rules of Grocery E-Commerce Success

Presenters

 

LaetitiaB

Laetita Berthier

Head of EMEA Customer & Category Solutions Consulting

Josh McCann

Josh McCann

Head of HQ Client Delivery and Analytics